Complaints - Retail

Facing any problem?

Our primary objective is our customer's satisfaction with all our products, services and customer service in all respects.

Are you an ALEXBANK customer?

Complainant Categorization

Complainant Type

Name

National ID

Account Number

Is the account owner a person with disability (PWD)?

In case of yes, please state the type of disability

Company Name (if the complainant is a company)

Mobile Number

Correspondence address

Please choose the preferred way of communication

Did you call the contact center before?

In case of contacting the contact center please state the complaint number

Branch/ Department related to the complaint

Complaint

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