To send your transfer

Holding a bank account is not necessarily required Sender should present a valid ID (National ID - Passport – Military ID) Maximum amount to be transferred is USD 7,500 per transaction (Restrictions and special notes differ from one country to another) Transfers exceeding USD $2,000, if no clear relation between the sender and the receiver is provided, a purpose of transfer along with supporting document is required Transfers exceeding USD $2,000, All non-Egyptian customers must present a supporting document for the source of fund Beneficiary could collect the payment in cash or through a bank account in the destination country ; if requried.

Receiver should present a valid ID (National ID - Passport – Military ID) Receiver minimum age is 18 years old Maximum cash payout amount is USD 7,500 per transaction Receiver must write the following information correctly (Transaction reference number – Sender name – payment amount – the sending country) Any Non-Egyptian customer must present a proof of residence supporting document (hotel bill, rent contract, electricity bill…. etc.)

Western Union - Retail

Send and receive money with Western Union

Count on Western Union (WU) services with ALEXBANK to send and receive money in the most convenient way, available for pick up in minutes from your transaction at any Western Union (WU) agent worldwide.

ALEXBANK offers Western Union (WU) services to all customers through ALEXBANK’s 163 branches across Egypt

For outward transfers; the beneficiary can receive money in cash through any Western Union agent in the designated country within minutes. Also the beneficiary can receive money directly into his bank account at the receiving country on real-time basis.
Transaction status inquiry through Western Union (WU) website
The Service is offered 7 days a week through selected branches from 10 am to 5 pm.
- Semiramis hotel branch - Concord El-Salam hotel branch - Heliopolis Wadi Degla branch - Helioplis sport club branch | Sherouk city.
24/7 call center facility for all your inquiries on 19033
Sender receives SMS notification upon the encashment of the transaction
Availability of encashment Western Union transfers in USD and EGP
For outward transfers; we accept only US Dollar currency
No bank account is required to receive your Western Union transfer
Money transfer service is offered for all customers whether ALEXBANK customers or walk-in customers
Transfer and receive money within minutes to more than 640,000 agent locations throughout 200 countries worldwide
You can invest your transfers in ALEXBANK unique saving and investment products tailored to meet your expectations