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Signature Debit Card USD

Key Benefits

Dedicated Call Center

24/7 Call Center to help you when you are inside Egypt or abroad

Visa Luxury Hotel Offers

Best available rate guarantee, automatic room Upgrade and much more

Mobile Application and Internet Banking

Check your balance, transfer to other accounts and more other services

Stay safe, use cards instead of cash!

Stay safe, use cards instead of cash!

All ALEXBANK cards daily purchase limits .

Benefits

  • The Visa Signature USD Debit Card is your new travel partner designed to empower your global journey.
  • Enjoy using your card outside Egypt at any destination for purchases, cash withdrawal and online transactions. Cash Withdrawal & purchases are not available inside Egypt.
  • The customer’s card can be linked to a current or saving USD account.
  • 3D Secure Service, experience ultimate protection on your online transactions when shopping with your card through sending One Time Password (OTP) to your registered mobile number.
  • 24/7 Call Center to help you when you are inside Egypt or abroad.
  • Mobile Application and Internet Banking that enable you to review your bank account balance & all your transactions’ details.
  • Don’t give your card to the merchant, use the contactless feature to pay any transaction up to USD 50 (or it`s equivalent )with just a tap on the POS and without the need to enter your PIN code
  • Instant SMS transaction notification Service.

*Terms & conditions apply

Download ALEXBANK Mobile Banking Application and enjoy exceptional features:
Download ALEXBANK Mobile Banking Application and enjoy the following Features
Download ALEXBANK Mobile Banking Application and enjoy exceptional features:
Easy login with Touch ID/Fingerprint & fast transfers to your own accounts or to other accounts inside Egypt with the O-Key link
Monitor all your banking transactions (accounts, credit cards, loans, time deposits and certificates of deposits)
View and settle your credit card dues, and execute your bill payments through Fawry services
Send your account number information including IBAN from your mobile via WhatsApp, SMS or email
Locate your nearest ALEXBANK Branch or ATM across the country and view the latest FX rates with our currency calculator
AIRPORT LOUNGE ACCESS

AIRPORT LOUNGE ACCESS

  • Complimentary access to over 1,000 airport lounges in more than 300 cities worldwide
  • Eligibility Criteria
  • The cardholder is entitled to 12 lounge visits (Cardholder only) in the year.
  • To be eligible for the complete entitlement of the 12 visits, the cardholder needs to complete one international transaction per calendar year.
  • The cardholders will be initially assigned one (1) complimentary visit each year prior to meeting the eligibility condition.
  • Upon successfully meeting the eligibility condition, the cardholder becomes eligible for the 11 additional visit entitlement for the year.
  • Show your Visa Signature Debit Card to the lounge staff at the participating lounge, and reference ‘LoungeKey’.
VISA DINE & TRAVEL OFFERS

VISA DINE & TRAVEL OFFERS

  • Benefit from discounts & offers at over 200 restaurants all over the world.

How to use:

  • Download the "Visa Dine & Travel App" and register with your card.
  • Select the restaurant from the app & press "Redeem".
  • Present your phone with the barcode screen to restaurant staff.
YQ MEET & ASSIST

YQ MEET & ASSIST

  • Up to 20% off on published rates for Visa Signature cards at over 450 destinations globally.
  • Booking for the services must be made at least 72 hours prior to commencement of travel.
  • Offer not to be used in conjunction with other promotions.
  • Cardholders can also book other services such as limo transfer, Visa on arrival, baggage porters, etc.

How to use?

VISA LUXURY HOTEL COLLECTION

VISA LUXURY HOTEL COLLECTION

  • Best available rate guarantee.
  • Automatic room Upgrade upon arrival.
  • Complimentary in-room Wi-Fi.
  • Complimentary continental breakfast daily.
  • USD 25 food or beverage credit.
  • VIP guest status.
  • 3 pm check out upon request.

How to use?

JUMEIRAH HOTEL OFFERS

JUMEIRAH HOTEL OFFERS

Hotels

  • Up to 25% discount at Jumeirah Hotels & Resorts in the UAE, Maldives, Bali, UK, Spain, Kuwait, Oman and Bahrain.

F&B

  • Up to 20% discount at participating restaurants across Jumeirah Hotels & Resorts in the UAE, and UK, when they use their Visa card

How to use?

  • Book using your Visa Signature card
BOOKING.COM

BOOKING.COM

Enjoy up to 10% cashback on Booking.com when you pay with your Visa Signature card.

Terms and Conditions:

  • Cashback will be credited to your card at least 64 business days after completion of stay.
  • Not valid for cancelled or no-show bookings.
  • Offer is not available for all accommodation.

How to use:

Visit https://www.booking.com/10visacemea to book & pay using your visa signature.

AVIS CAR RENTAL OFFERS

AVIS CAR RENTAL OFFERS

  • Up to 35% discount on Standard Rates.
  • Up to 30% off on Retail Rates.
  • Visa Signature cardholders can enroll for Avis President’s Club Membership free of charge and enjoy additional services including free drivers.

How to use?

GLOBAL BLUE

GLOBAL BLUE

Enjoy 20% Extra refund (up to €500) with Visa Signature card when you shop tax-free with Global Blue at participating brands across the following destination Markets: France, Germany, Italy and Spain

Participating Merchants:

Luxury:

  • Aqquazura
  • Bucherer
  • Delvaux
  • Etro
  • Fabiana Fillipi
  • Icicle
  • Zegna
  • Tod's

Lifestyle:

  • Samsonite
  • Swarovski
  • TUMI

How to use?

To be eligible for tax free, customer should pay the transaction via Visa Signature:

  • Sign up to SHOP TAX FREE
  • You will receive a welcome email from Global Blue that contains your SHOP TAX FREE digital card, bonus tax reclaim QR code & the process to save your Visa card as the preferred Tax reclaim method
  • Present your SHOP TAX FREE digital card & the campaign QR Coupon in-store during issuing of the tax free transaction.
  • Validate the tax free invoice at customs when leaving the EU.
  • You will receive your Tax Reclaim & Bonus on your saved Visa Signature card.
CONCIERGE WHATSAPP SERVICES

CONCIERGE WHATSAPP SERVICES

As a Visa Signature cardholder, you now have access to a WhatsApp concierge channel in addition to telephone, email and digital concierge. You will be able to chat to our Lifestyle Managers any time of day and night via the Live Chat!

Simply add the provided phone numbers to your contact list and start the chat:

  • For English: +44 7874 023129
  • For French: +44 7520 631646
  • For Arabic: +44 7520 631645

The first chat will contain Terms and Conditions (disclaimer).

The concierge service requests your first and last name and email/Member ID in a response message to verify identity.

BUYERS PROTECTION

BUYERS PROTECTION

Enjoy complimentary Buyers Protection Insurance, providing cover for theft, accidental damage or non-delivery of eligible purchases with your Visa Signature card.

Terms and Conditions:

  • Full payment of purchased items must be made with your Visa Signature card either in store or online.
  • New item purchases only.
  • Coverage for a maximum of 365 days from date of purchase.
  • Only coverage for Accidental Damage in respect of mobile phones.
  • 28 days from incident date to submit a claim but cardholder must report within 24 hours of discovery in case of theft.
  • Particular limits apply to online purchases that are not delivered or damaged in transit.
MEDICAL & TRAVEL ASSISTANCE

MEDICAL & TRAVEL ASSISTANCE

  • Telephone medical advice.
  • Medical service provider referral.
  • Monitoring medical condition pre & post hospitalization.
  • Essential medicine and equipment delivery.
  • Dispatch of physician to Cardholder location.
  • Medical evaluation and repatriation.
  • Legal referral.
EXTENDED WARRANTY

EXTENDED WARRANTY

Extended Warranty adds real value to the Visa Signature Cardholder - it doubles the repair period offered by the original manufacturer’s warranty for up to 1 year, so Cardholders always feel the benefit of extra protection.

Applicability:

  • Full payment of purchased items must be made with Visa Infinite card
  • New item purchases only
  • Proof of full payment with Visa Signature is required

For more information, please visit https://Cardholderbenefitsonline.com/

FRAUDULENT CARD MISUSE PROTECTION

FRAUDULENT CARD MISUSE PROTECTION

Insurance up to USD 2,500 per occurrence with USD 4,000 annual aggregate limit against unauthorized transactions or fraudulent use of your card by unrelated third parties.

Cover applies to:

  • Unauthorized charges for which cardholder is responsible that occur 48 hours prior to the cardholder first reporting loss or theft of their Visa Signature card to the issuer
  • Unauthorized charges incurred in the two (2) months prior to the cardholder first reporting the event to the issuer made while their Visa Signature card remained in the cardholder’s possession through:
  • In-store, telephone, ATM Withdrawals & online purchases.

Terms & conditions Apply.

Contact Us

For more information about our products & services