Dedicated Service
Dedicated Relationship Managers
Your dedicated Relationship Manager will help you manage your finances/ accounts and serve as your primary point of contact at the bank, while also being backed by a team of world-class product specialists who will help you leverage on our extensive range of products and services through:
- Scheduling your visits to the branch at your convenience
- Providing up to date information on your portfolio and financial position
Not only this, your Magnifica Relationship Manger will also keep you up to date with the latest products, services and lifestyle benefits to ensure you maximize on your MAGNIFICA journey.
Exclusive Corners
Upon entering the MAGNIFICA corner you’ll be transported to a world of privacy and exclusive treatment, where you can obtain value added services such as discussing your accounts, briefings on investment opportunities as well as financial advice through your dedicated relationship manager to help maximize the return on your portfolio. Your MAGNIFICA Corner is secluded from the rest of the branch ensuring you’ll be able to perform all your banking transactions in utmost privacy.
Priority Queuing
As a MAGNIFICA customer all your banking transactions will be processed on a priority basis inside the branches and across all the bank’s departments.
Dedicated Contact Center
Enjoy priority service with your dedicated 24/7 call center only for MAGNIFICA customers. You will find us always ready to answer your queries, solve any issues, and assist you wherever you are and whenever you need us through:
19044 (inside Egypt)
+202-19044 Or +202-33083779 (outside Egypt)